INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the same product as shown in the picture. We make every effort to ensure that the images accurately represent the actual item. However, slight variations in color may occur due to lighting or screen display settings.

How do I choose the right size?

Please refer to our Size Chart available on each product page. If you need assistance, feel free to contact us.

Do you offer customized stitching?

Yes, we offer customized stitching. Simply share your measurements and preferences, and we will tailor the outfit accordingly.

Will you restock items indicated as “out of stock?”

Yes, we do try to restock items that are marked as “out of stock.” However, restocking depends on product availability and demand.

We recommend checking back regularly or contacting our support team for updates. You may also follow our page to stay informed about restocks and new arrivals.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email or WhatsApp.

What payment methods do you accept?

We accept Cash on Delivery (Pakistan only), bank transfer, and online payment methods.

How long does delivery take?
  • Pakistan: 3–5 working days
  • International: 10–15 working days
    Delivery time may vary depending on location.
Where do you ship?

We deliver all over Pakistan.

International shipping is available, for this you need to contact us on WhatsApp.

How can I return an item?

You can return an item within 7 days of receiving your order by following these steps:

  1. Request a Return: Contact our support team within 7 days of delivery.
  2. Prepare the Item: Ensure the product is unused, in its original condition, with all tags and packaging intact.
  3. Return Shipment: Send the item to the provided return address.
  4. Processing: Once we receive and inspect the item, your refund or exchange will be processed.

For any assistance, feel free to contact our support team—we’re happy to help.

 
 
Can I cancel my order?

Orders can be canceled before shipment. Once dispatched, cancellation is not possible.

OUR STORES
Karachi 
Pakistan
 
INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS